No (measurable) Value
As Utility fleet managers continue to face formidable challenges endeavouring to extend fleet replacement cycles, against sharply increasing VSMR expenditure, the problem lies in that they often fail to relate the service provided by the fleet in terms of Value delivered.
In other words, their key Value Metric is totally ignored.
This is the point that Hugh wants to make. Be clear, concise, share one or two main thoughts, end with a question.
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3 Tips for great conversations:
1. Don't be long winded, get to the point.
2. Be respectful of other people's views
3. Think about what you can add, don't repeat